|Subject: MAP - Device won't start following update [Incident: 120314-005797]|
|From: "TomTom Support Team" <firstname.lastname@example.org>|
|Date: 21/03/2012 11:53 PM|
Dear Sir or Madam,
Recently you requested personal assistance from TomTom Customer Care.
Below is a summary of your request and our response.
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|Subject (Please be descriptive)|
|MAP - Device won't start following update|
|Response (Sumit N.)||21/03/2012 12.53 PM|
Dear TomTom Customer,
This is Susan again.
Your reference for your query is 120314-005797.
We have assigned the Australia map to your account.
Follow the below steps for map download.
- Connect device to HOME.
This should resolve the issue.
I look forward to hear from you soon.
With Best Regards
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Remainder of message, which just repeats all that went before, elided.