| Subject: MAP - Device won't start following update [Incident: 120314-005797] |
| From: "TomTom Support Team" <tomtom_uk@mailuk.custhelp.com> |
| Date: 21/03/2012 4:35 PM |
Dear Sir or Madam,
Recently you requested personal assistance from TomTom Customer Care.
Below is a summary of your request and our response.
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| Subject (Please be descriptive) | |
| MAP - Device won't start following update | |
| Discussion Thread | |
| Response (Sumit N.) | 21/03/2012 05.35 AM |
|
Dear David, This is Susan with TomTom Customer Support. The reference number for your query is 120314-005797. We appreciate your efforts for providing us the requested information. Your case has been escalated for investigation. We hope to have a response for you shortly. Please bear with us while we look at the situation. Many apologies for the inconvenience caused. Please do not hesitate to contact our support team, we are available Monday to Friday 9.00 am to 5.30 pm on 1300 135 604 for Australia or 0800 450 973 for New Zealand. With Best Regards Susan N Should you wish to update your TomTom Question, please log in to
your TomTom account via the TomTom website. You can also attach documents to the question by clicking on 'Browse' and find the document you wish to attach to the question, then click on 'Add Attachment'. |
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Remainder of message, which just repeats all that went before, elided.