Text from email 14 February 2019
Last update: 16 February 2019
Subject: #0268#### : boxall.id.au - Settlement Amount From: accounts@netregistry.com.au <accounts@netregistry.com.au>


I'm sending you this email to inform you that the invoice 12###### amounting to $77.62 is still outstanding.

I kept this case open on my end in the event that you had further concerns relating to this case. Since I have not heard from you for a few days, I will be closing this case for now. However, feel free to settle the outstanding invoice by using one of the payment methods mentioned in the below support article.


Account Reference: PBA2######
Invoice Number: 12######

Alternatively, you may also call our help desk at (02) 9934 0501 and pay over the phone by using your credit card.


Otherwise, if the invoice is left unpaid for more than 60 days, there is a possibility that it will be forwarded to our debt collections agency, Dunn and Bradstreet. Should you still require further assistance, simply reply to this email and the case will re-open.

You will soon receive a short survey asking how I handled your concern. If you have a moment, I would like to hear from you so I can continue to improve and provide better experience to yourself and other customers.

Kind Regards,
Jo Christie

The Netregistry Team

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